Truestack
TrueIdentity™ e-KYC

Verify Customers In Minutes, Not Days

Malaysia's e-KYC platform for businesses. Automate identity verification, reduce fraud, and stay compliant — all while delivering a seamless customer experience.

Instant
Verification Time
99.9%
Uptime SLA
100%
Malaysia-Hosted
PDPA
Compliant
9:41

Identity Verification

Powered by TrueIdentity™

Scan MyKad

OCR extraction

Selfie Capture

Liveness check

Biometric Match

Face comparison

Verified

Result in <3s

Verification complete100%
Key Features

Why Leading Businesses Choose TrueIdentity

Streamline your KYC process, reduce operational costs, and deliver a frictionless onboarding experience.

Quick Setup

Get started in minutes with our simple API integration. No complex configurations required.

Cost Effective

Pay-per-verification pricing that scales with your business. No minimum commitments.

Bank-Grade Security

End-to-end encryption with data residency in Malaysia. Fully compliant with local regulations.

Everything Handled

MyKad OCR, liveness detection, biometric matching — all in one unified API endpoint.

Business Impact

Transform Your Verification Process

Accelerate Customer Onboarding

Reduce onboarding time from days to minutes. Verify customers instantly while maintaining compliance.

Reduce Fraud & Risk

AI-powered fraud detection with liveness checks prevents identity spoofing and document forgery.

Stay Compliant

Meet regulatory requirements with our PDPA-compliant solution. Full audit trails and data residency in Malaysia.

Lower Operational Costs

Automate manual verification processes. Scale without adding headcount or infrastructure.

How It Works

Simple, Secure Verification

A seamless verification flow that takes seconds, not minutes.

1

Capture Document

Customer takes a photo of their MyKad. Our OCR extracts all details automatically.

2

Verify Identity

Selfie capture with liveness detection. AI matches face to document photo.

3

Get Results

Receive instant verification results with confidence scores and extracted data.

Complete Verification Suite

MyKad OCR extraction
Liveness detection
Facial biometric matching
Real-time verification
Fraud detection
Audit trail logging
Hosted UI

We Handle the Frontend, You Bring the Customers

No need to build verification UI yourself. We provide a fully hosted customer frontend that handles the entire verification flow — just redirect your users and receive results via webhook.

Document Capture

Camera access and file upload for MyKad photos with built-in quality checks.

Liveness & Selfie

Real-time liveness detection with guided selfie capture flow.

Webhook Results

Receive verification results instantly via secure webhook to your backend.

Works on Web
Works on Mobile
Web BrowserDesktop & Tablet
verify.truestack.my/session/abc123
Mobile

Document Capture

Selfie

Liveness Check

Use Cases

Built for Every Industry

From banks to startups, businesses across Malaysia trust TrueIdentity.

Financial Services

Banks, lenders, and fintechs use TrueIdentity for loan applications, account opening, and regulatory compliance.

Digital Platforms

E-commerce, gig economy, and sharing platforms verify sellers, drivers, and service providers.

Telecommunications

Telcos and digital services verify subscribers for SIM registration and account activation.

Trusted by

Licensed money lendersDigital banksInsurance providersE-commerce platformsFintech startups
Transparent Pricing

Simple, Predictable Pricing

A one-time setup, pay-per-use transactions, and an annual platform fee. No hidden costs.

Setup Fee
One-time integration & onboarding — includes 100 free verifications
RM 8,000
one-time
Per Verification
Each completed e-KYC transaction
RM 3.50
/ transaction
Annual Platform Fee
Ongoing access, hosting & support
RM 4,000
/ year

No minimum volume

Pay only for verifications you use

Includes hosted UI

No frontend development needed

Malaysia data residency

PDPA-compliant infrastructure

All verification data is encrypted and stored securely in Malaysia.
For Developers

Integrate in Minutes

Simple REST API with comprehensive documentation. Your team can start verifying customers today.

verify.ts
// Initialize TrueIdentity client
import { TrueIdentity } from '@truestack/identity';

const client = new TrueIdentity({
  apiKey: process.env.TRUESTACK_API_KEY,
  environment: 'production'
});

// Verify a customer
const result = await client.verify({
  document: myKadImage,
  selfie: customerSelfie,
  options: { livenessCheck: true }
});

console.log(result.verified); // true
console.log(result.confidence); // 0.98
response.json
{
  "verified": true,
  "confidence": 0.98,
  "document": {
    "type": "mykad",
    "id_number": "******-**-****",
    "name": "AHMAD BIN ABDULLAH"
  },
  "checks": {
    "liveness": true,
    "face_match": true,
    "document_valid": true
  }
}
<1 day
Integration time
REST API
Simple integration
SDK
Node.js, Python, Go

Ready to Transform Your KYC Process?

Join leading Malaysian businesses using TrueIdentity. Get started with a demo today.